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Frequently Asked Questions (FAQ)

General Questions

Where is Shaffer's Wholesale Produce located?

 

What are your business hours?

  • Our hours of operation are:

    • Monday - Friday: 2:30am - 12:00pm

    • Saturday: 5:00am - 12:00pm

    • Sunday: 4:00am - 10:00am

Ordering & Delivery

How can I place an order?

  • Orders can be placed via phone or email. Contact us at (330)753-8405 for assistance.

What areas do you deliver to?

  • We deliver anywhere in OH and western PA. If you’re unsure whether we serve your location, please contact us.

What are your delivery days and times?

  • Our delivery schedule varies. Please reach out to us for specific delivery days and times in your area.

Product & Quality Assurance

Where does your produce come from?

  • We source our produce from trusted farms and suppliers, ensuring the highest quality and freshness.

How do you ensure the freshness of your produce?

  • We maintain strict quality control measures, including temperature-controlled storage and timely deliveries, to ensure the freshness of all products.

What happens if I receive damaged or incorrect produce?

  • If you experience any issues with your order, please contact us immediately. We will work to resolve the problem as quickly as possible.

Billing & Payment

What payment methods do you accept?

  • We accept payments by check and electronic bank transfers. Please contact us for more details on billing options.

Other Services

Do you offer custom orders or special requests?

  • If you need a specific product or a custom quantity, we will do our best to accommodate your request.

Do you provide seasonal produce?

  • Absolutely! We offer seasonal fruits and vegetables throughout the year. Contact us for our current seasonal offerings.

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